“Driven by Caregivers and Medical Students”
Care Cab safely supports elderly and injured individuals in errands, appointments, and everyday adventures.
About Care Cab
Who We Are
Our Services
Our Services
Care Cab is a purpose-driven transport service connecting elderly, injured, and mobility-challenged individuals with compassionate, care-trained companions. Our team — made up of qualified Care Assistants and Medical Students — uses their own vehicles to provide safe, reliable, and dignified rides to doctor’s appointments, grocery store
Care Cab is a purpose-driven transport service connecting elderly, injured, and mobility-challenged individuals with compassionate, care-trained companions. Our team — made up of qualified Care Assistants and Medical Students — uses their own vehicles to provide safe, reliable, and dignified rides to doctor’s appointments, grocery stores, social outings, and more. We don’t just drive — we support, empower, and care with every journey.
Our Services
Our Services
Our Services
- Doctor’s Appointments – Assisted travel and support during medical visits
- Grocery Shopping – Help with transport and errands
- Fun Activities & Outings – Safe rides to leisure locations
- Visiting Family – Comfortable trips to see loved ones
- Promenade Walks – Relaxing outdoor strolls with companionship care errand drivers
Service Area
Our Services
Service Area
Care Cab is launching across South Africa, province by province, beginning October 1st, 2025.
Our companions are trained to offer care-first transport for the elderly, injured, and mobility-challenged — bringing dignified support to doctor’s appointments, errands, and meaningful visits in urban areas
Phased Rollout Timeline:
- Western Cape—October 1, 2025
About Care Cab Services
Our Mission
Care Cab connects individuals in need — whether elderly, injured, or mobility-challenged — with qualified Care Assistants or Medical students who use their own vehicles to provide safe, compassionate transport. Whether it’s a doctor’s appointment, a social outing, or a quick errand, our companions offer more than just a ride — they deliver support, dignity, and peace of mind.
What you are Responsible to Pay For
Welcome to Care Cab Medical Transportation
Care Cab is a care-focused coordination platform that connects clients with verified companions for accessible, assisted travel and errands. We do not provide services directly—our role is to facilitate safe, respectful bookings between clients and independent care assistants.
All financial responsibilities outlined below are strictly between the client and their appointed companion.
1. Base Trip Fee
Fixed Service Rate: R550 per hour
This fee compensates your care assistant for their time, support, and presence throughout your trip. It applies to all services, including appointments, outings, and errands.
- After the first hour, services are billed at R150 per additional 30 minutes.
- Rates remain consistent regardless of service type, duration, or complexity.
2. Fuel Policy
- Fuel is free for trips under 10 km (round‑trip).
- For trips exceeding 10 km, a flat rate of R4.76/km is charged on the total distance traveled (round‑trip).
- This applies to both the primary trip and any extra driving for errands.
Own Vehicle: No Travel Cost
No fuel charge: You won’t be billed for travel costs.
• Same care, your comfort: A Care Cab assistant will accompany you in your own vehicle.
• Applies to: Primary trip and any errands you choose to do.
• Note: Assistants may accompany but will not drive your vehicle unless pre-approved.
3. Activity-Related Costs
You are responsible for all destination-related costs, including
- Entry or admission tickets (e.g., clinics, parks)
- Parking fees
- Meals or refreshments, if part of the companion’s duties
These are not covered by Care Cab or your assistant and must be settled by you. Receipts are available upon request.
4. Errand Purchases
If your assistant completes errands (e.g., medication pickups or grocery runs):
Care Cab does not pay for errand-related items.
Care assistants are not expected to carry or fund purchases on your behalf.
Clients are 100% responsible for all item costs.
Fuel reimbursement for extra mileage will also apply. Receipts can be requested directly from your assistant.
5. What’s Not Included
For safety and clarity, the following are not part of Care Cab's coordination or companion services:
- Physical handling or medical assistance
- Financial advances, lending, or covering client expenses
- Unscheduled stops or transporting unauthorized passengers
Care Cab and its assistants reserve the right to decline any requests outside of the approved service scope. care errand drivers
